Your Privacy Is Our Priority
At f9777, your personal information is stored with the highest level of security. This policy explains how we collect, use, and protect your data.
This privacy policy applies to all users of the f9777 platform. By creating an account or using our services on this platform, you are considered to have given your consent to the terms described in this policy. Please read this policy carefully.
1. Introduction & Purpose
f9777 is a trusted online gaming platform providing cricket betting, live casino, slots, and various gaming services for users in Bangladesh. We deeply respect the privacy of our users and are committed to ensuring the protection of their personal information.
The purpose of this privacy policy is to clearly inform you of what types of information f9777 collects, why it collects it, how that information is used, with whom it may be shared, and what rights you have regarding your information. By using our platform, you are considered to have given your consent to the processing of information as described in this policy.
2. Information We Collect
At various stages of using the f9777 platform, we may collect the following categories of information:
2.1 Personally Identifiable Information
Information you provide during account creation and verification may include:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Bank account or mobile banking details (for financial transactions)
2.2 Automatically Collected Information
When you visit or use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Session duration and activity logs on the platform
- User preference data collected through cookies and similar technologies
2.3 Financial Transaction Information
Information relating to deposits, withdrawals, and other financial activities, including transaction amounts, timestamps, and payment methods used — bKash, Nagad, Rocket, or bank transfer.
2.4 Gaming Activity Information
Information about your gaming history, bet amounts, win/loss records, and your usage patterns on the platform.
3. Purpose & Use of Information
f9777 uses collected information for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and securing your account and ensuring login protection. |
| Financial Transaction Processing | Processing deposits, issuing bonuses, and completing withdrawals. |
| Customer Support | Answering your questions and resolving issues via live chat or email. |
| Fraud Prevention | Detecting suspicious activity to maintain platform security. |
| Legal Compliance | Complying with applicable laws and regulations and maintaining required records. |
| Service Improvement | Analyzing user behavior to improve the platform experience. |
| Promotions & Bonuses | Sending relevant offers and promotional information based on your preferences (subject to consent). |
4. Cookie Policy
The f9777 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve our services.
4.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification, and so on. These cookies cannot be disabled.
- Functionality Cookies: Used to remember your preferred language, theme, or other settings.
- Analytics Cookies: Used to understand how the platform is being used — which pages are visited most, how much time is spent, and so on.
You can manage cookies through your browser settings, but disabling certain cookies may cause some features of the platform to not work properly.
5. Information Sharing & Third Parties
f9777 never sells your personal information. However, information may be shared in a limited way in the following circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or the relevant bank to complete financial transactions.
- Technology Service Providers: Trusted partners who provide hosting, security, and analytics services for the operation of the platform.
- Legal Obligations: We may be legally required to provide information in response to a court order or a lawful request from a competent authority.
- Fraud Prevention: Information may be provided to relevant authorities in cases of cybercrime or fraud.
These third parties may only use the information for specified purposes, and our privacy agreements with them remain in force.
6. Data Security Measures
f9777 has implemented industry-standard technical and organizational measures to ensure the security of your information:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted through encrypted channels.
- Secure Data Storage: Stored personal information is kept secure through encryption.
- Access Controls: Only authorized staff can access the relevant information.
- Regular Security Reviews: The platform's security measures are regularly assessed and updated.
- Two-Factor Authentication: An additional security layer for accessing your account.
However, no method on the internet is 100% secure. We make every effort, but protecting the confidentiality of your account password and login details is also your responsibility.
7. Data Retention Period
f9777 does not retain your information longer than necessary. In general:
- Information for active accounts is retained for as long as the account exists.
- Financial and transaction records may be kept for a specified period after account closure to meet applicable legal obligations.
- Information related to fraud investigations is retained until the investigation is complete.
8. Your Rights
You have certain important rights over your own information. f9777 respects these rights:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: If your information is inaccurate, you can request that it be corrected.
- Right to Erasure: In certain circumstances you have the right to request deletion of your information, though it may not be possible to erase all information due to legal obligations.
- Right to Object to Processing: You have the right to object to the processing of your information for specific purposes.
- Right to Portability: You can request your information in a structured, machine-readable format.
- Right to Withdraw Consent: If you have previously given consent to the processing of your information for any purpose, you may withdraw that consent at any time.
To exercise these rights or to learn more about them, please contact us.
9. Protection of Minors
f9777 is an adult gaming platform. This platform is for users aged 21 and above only. We do not intentionally collect any information from minors. If it comes to our attention that a minor has created an account by concealing their age, that account and all associated information will be deleted immediately.
If a parent or guardian suspects that their minor child has created an account on this platform, please contact us immediately.
10. Promotional Communications
You may give consent to receive promotional emails and messages from f9777 at the time of account creation or at a later stage. This consent can be withdrawn at any time. However, even after withdrawing consent, important account-related messages (transaction confirmations, security alerts) cannot be stopped.
11. Third-Party Websites
The f9777 platform may at times use software from third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.). These game providers may have their own privacy policies for which f9777 is not responsible. It is advised to read the privacy policy of any third-party link before accessing it.
12. Changes to This Policy
f9777 reserves the right to amend this privacy policy at any time. If any significant changes are made, we will post a notice on the platform and/or inform you by email. Continued use of the platform after an updated policy is published will be considered as your consent to the revised policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent version.
13. Contact Us
If you have any questions about this privacy policy, requests regarding your information, or any complaints, please contact us:
f9777 Privacy Department
Live Chat — 24/7 (Support available in both Bangla and English)
Email: [email protected]
We will try to respond to your request as quickly as possible. Complex requests may require additional verification.